How to Access Technical Support in Case of Printer Issues?

We supply all-round lifetime technical support for every UV wall printer, flatbed printer and inkjet printing machine you purchased from us, with multiple support channels available:

Online Instant Support (Fastest)  
You can contact our technical team via WhatsApp, Email, Skype or business live chat on our website. Our engineers reply within 24 hours worldwide, and we provide one-on-one video guidance to resolve common faults like printing deviation, nozzle clogging, software error and machine malfunction.    

Remote Debugging Service
For complex software and system failures, we support remote desktop operation to directly check and adjust your printer control system remotely.

Complete Technical Document Library
We will send you exclusive operation manuals, installation videos, maintenance guides and troubleshooting handbooks after order delivery. You can check them anytime for daily maintenance and simple problem solving.  

After-sales Spare Parts Support
If any hardware parts get damaged, our technical team will confirm the corresponding replacement parts quickly and offer favorable spare parts supply for long-term use. 

On-Site Engineer Service (Optional)
For large batch orders, we can arrange professional engineers to your local factory for on-site installation training and equipment maintenance upon request.

Additional Support Advantages
All technical consultation is free of charge permanently;
Multilingual engineers support English communication without language barriers;
Systematic regular follow-up to remind you of daily printer maintenance to reduce breakdowns.